Tabatha B.

I'm not sure how anyone who needs an audio reader can stand how RedShelf works. The way it pronounces words that are hyphenated is comical. There is no natural fluctuation in the voice.
Also for fun, when printing to PDF if there is an error it will take a percentage off the amount you can print even though it didn't print properly. Sometimes the highlight doesn't follow the speed of the reading.
Online textbooks are supposed to be cheaper than the paper versions were 20 years ago and that is not the case anymore due to greedy companies. At least with the paper version we could sell back. Use some of your profits to do better and not just pay your executives.