Thank you for taking the time to share your feedback. I'm genuinely sorry to hear that your experience did not meet the expectations set by our advertising.
I want to assure you that our services are genuine and we strive to provide a positive experience. In regards to the additional charge, as outlined in our terms, all phones require an initial Eligibility Check followed by an Unlocking Payment. We aim for transparency, and these costs are indeed outlined on the checkout page prior to purchase.
If your order status is awaiting payment and you wish to continue the unlocking process, we'd be glad to assist you further. If there's anything specific that's caused concern or if you need clarification on any part of the process, please don't hesitate to reach out to our Live Support through your tracking page for personalized assistance.
We value your patronage and are here to support you every step of the way.
Hello,
Thank you for taking the time to share your feedback. I'm genuinely sorry to hear that your experience did not meet the expectations set by our advertising.
I want to assure you that our services are genuine and we strive to provide a positive experience. In regards to the additional charge, as outlined in our terms, all phones require an initial Eligibility Check followed by an Unlocking Payment. We aim for transparency, and these costs are indeed outlined on the checkout page prior to purchase.
If your order status is awaiting payment and you wish to continue the unlocking process, we'd be glad to assist you further. If there's anything specific that's caused concern or if you need clarification on any part of the process, please don't hesitate to reach out to our Live Support through your tracking page for personalized assistance.
We value your patronage and are here to support you every step of the way.
Kind regards,
Charlotte