Aamer C.

Terrible experience. I paid 416 Euros for 5 tickets to the Real Madrid vs Almeria game on May 1,2023. They do not show it anywhere that they don't refund. They scam you without telling you anything about it. I bought the tickets and they started bugging me about address in Spain. I was visiting Spain just for that match on that day but they kept bugging me. I told them again and again that I have no address in Spain and that I will pick up from their office in Madrid once I'm there if the tickets are not electronic. They still kept bugging me. All of a sudden 3 weeks before the game, they informed that the game dates were changed. I requested a refund since we weren't going to be there until May 1,2023. They then emailed me saying that they do not process refunds. Then they accused me off why I did not click on the little terms and condition box to figure out. Usually, when you have such big conditions such as non refundable, it should written next to every ticket but they don't do that until you purchase the tickets and then they don't refund you the money. They scam you to think that these are normal tickets until you purchase it. Please DON'T use this site. I have lost my money and I don't want anybody else to go through the same.