aaron b.

After purchasing $8,000 worth of hardwood flooring from Lumber Liquidators, I learned they will not warrant the wood against mismatched sizing! What does that mean to you? Let me explain. After our kitchen was half way installed, we began noticing gaps, strange gaps all over the floor. We stopped the work and began close inspection of the wood. We quickly found the cause. Several of the boards were one eighth inch narrower than the others. When it comes to hardwood flooring, varying board lengths and even thickness is ok, however you cannot carry the width of a board even the smallest amount or the following boards will begin to lay more and more crooked.

After contacting Lumber Liquidators, they stated it is the installers job to check each and every board before installing! Can you imagine how insane this statement is. We only bought 1000 sq ft, but that would mean measuring about 20,000 boards before installation. Its appalling that they cannot even manufacture wood properly and even worse they will not warrant their material.

STAY AWAY FROM LUMBER LIQUIDATORS unless you want to increase your installation cost by 10 fold.