I placed an order with this site, and they stated my items would be delivered in a few hours. After the time was up, I opened a support chat to ask for an upadate, to which they said it would be delivered in a few more hours. The next morning, I opened another chat as it still had not been delivered, so they said it would be another 8 hours. 8 hours later, still no product. Opened another chat, and they didn't even respond. Just sat in the chat as I attempted to talk to them for a couple of hours. The next morning, I looked up return / refund policy, and opened up another chat to discuss it with them. Still no reply. Had to contact my credit card company to get them to refund me and open a complaint with the company to get the money back. AVOID THIS WEBSITE!