I placed an order on 8/15/22 and still have no order information or merchandise. I emailed from their website on 9/17/22 and got no reply. I have called the "customer service" number and it's a random call center with reps who don't even have access to their sale system. All they tell you is to track your order and try emailing them. This website is a total scam. Do not spend a dime on anything there!