Travelsmith used to be a great company with a very high quality, branded clothing line. I recently placed an order with them. Product quality has declined; they are reselling lower-quality clothing. What's really irritating is that they started to send me multiple catalogs a week from Travelsmith, Chadwick's... They have ignored requests to take me off their mailing list, and customer service just forwards mailing list requests to a number where you can leave a message. I will never buy from them again.