I contacted this company several times about the phat master blade, I called Andice to get a replacement. They don't have it they said chop my hair does I contacted them three times to make sure that they have it in stock before I order it because I've ordered this product from another company and never received it. So to avoid that. I sent a few emails never got a response so I definitely won't be ordering anything. I probably won't get my product or if I have to return it won't get that either.