- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
I ordered a Bella Pleated Romper in White XXS on August 5,2022, which arrived March 23,2023 (it took OVER 6 months to arrive!). Not only did the dress arrive OVER 6 months late, it arrived with a STAIN on it (see photo). The dress cannot be worn and it arrived months after it was ordered and Lucy in the Sky will not honor a return or offer store credit. I wish to warn others to save their money and not deal with such a poor quality retailer. One star is being generous. I tried to upload a PDF of my proof of purchase but I kept receiving an error message asking for correct format.
Tip for consumers:
Terrible customer service and quality of merchandise is lousy
A hasn’t received any votes.
A hasn’t received any thanks yous.
A doesn’t have any fans yet.
A isn’t following anybody yet.
Empty.
A lot of back an forth emailing is required to get things right. I wrote an email that I wanted...
My dress didn't even come after a whole month after, and there is no tracking number after the...
Hi AC,
Thanks for your feedback. Sorry to hear about the issues with your order. We want to make sure that we find a resolution. Please email us at resolution@lucyinthesky.email so we can assist you properly.
-Kate