I bought a key for Football Manager for my grandson and what I got - NOTHING. It simply doesn't work but K4G starts making excuses and doesn't refund it. Moreover - they somehow manage to subscribe me for their disgusting service and when I ask them to cancel my subscription they just ignored me and stopped contact me. Beware of scum!
Thank you for your review and we regret to see it is a negative one.
First of all, we would like to thank you for giving our site a chance and for the time spent leaving us the review.
Following, lately we have been facing a huge traffic surge, therefore the prolonged case resolution time. We are truly sorry for that, and would like to ensure you we will prioritize your case.
When it comes to what has been stated, we would like to emphasize that at K4G we sell thousands of keys on a daily basis and more than 99,6% of them do work flawlessly. Nevertheless, on extremely rare occasions, mistakes do happen and we are sad to see that was the case with your order.
Unfortunately, based on the provided information we are unable to identify your case in our system. With this being said, can you tell us more details concerning your order, so that we could refer to it adequately?
Hello,
Thank you for your review and we regret to see it is a negative one.
First of all, we would like to thank you for giving our site a chance and for the time spent leaving us the review.
Following, lately we have been facing a huge traffic surge, therefore the prolonged case resolution time. We are truly sorry for that, and would like to ensure you we will prioritize your case.
When it comes to what has been stated, we would like to emphasize that at K4G we sell thousands of keys on a daily basis and more than 99,6% of them do work flawlessly. Nevertheless, on extremely rare occasions, mistakes do happen and we are sad to see that was the case with your order.
Unfortunately, based on the provided information we are unable to identify your case in our system. With this being said, can you tell us more details concerning your order, so that we could refer to it adequately?
We are looking forward to hearing from you.
Kind Regards,
Dominik
K4G Reputation Team