I ordered over 10'days ago confirmed from lelo to Ups transit to USPS and it's been another week can't get any tracking updates or what's the problem. This is insane I've never waited this long for any product no delivery date insight. I am not happy with this. I will not be making another payment until i receive my package.
Dear Adam,
Thank you for taking the time to write about your experience.
I'm so sorry your delivery is taking a long time to reach you. Sadly, during this time there are delivery delays and general disruption to regular services globally and for this reason, we have made sure to include a notice at the checkout page that you may experience a delay with your order, for which we profusely apologise for.
Please do reach back to Customer Care if you still havent received your order - we will absolutely make this right by you.
Once again we apologise for this inconvenience.
Judy@LELO Team