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Coffin wasn't delivered when promised, and very poor quality. Struggled to speak to anyone to rectify this, non existant customer service
Would not use again
Adam D.'s review of The Coffin Company earned 4 Very Helpful votes
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Do not buy from these people, we lost our Son a few weeks back and as he was an great Liverpool...
Urn received very poor quality and never received what was described. When trying to return they...
Dear Adam D,
Sorry to read your review. I have checked our orders and unfortunately, we do not have a record of your transaction or complaint. I would be grateful if you would kindly provide me with your order ID to enable me to personally assist you. Our products are always dispatched with a courier providing tracking information and we ensure our coffins are indeed manufactured to the highest standards. Our telephone number (01670 943143) is available 7 days a week from 09.00 am - 19.00 pm, therefore please do accept my apologies if for some reason our products or service did not meet your expectations.
With kind regards.
Dorothy Davenport