Adam S.

I placed my order and waited 4 weeks for it to arrive, only for NZ Post to screw up and deliver it to the wrong address. After a 2 week investigation, NZ Post decided they could not find it, and told me I could not file a claim, that the Henna Guys had to as the sender. I sent them a copy of the Email from NZ Post and let them know.
No response from them.
I waited a week. Emailed them again. Still no response, I waited another week and emailed them a third time. Still no response.
Useless customer service. Would not recommend using these guys.
If their product is good (I wouldn't know) I would suggest getting it from a third party that carries the product, not directly from them.
Useless.