I ordered a duo pear tree that was described as 'established'. When it turned up as a gift, every leaf had been ravaged by insects and the info sheet attached to the stem was old, dirty and brittle (it broke off when being taken out of the box. The tree has clearly not been looked after in a nursery and was in no fit state to be sold and the customer services for Gardening Express have not responded. Based on this experience I DO NOT recommend this company.