adelline P.

I sent my passport in with the correct forms, photo, and money order all approved by USPS prior to sending. I got an email today saying they had lost my 200$ money order and they wanted another one sent and that my photo was over exposed and that I hadn't signed my forms.Talked with someone on the phone for half an hour and nothing is resolved and no promises that it will be. They told me to call back later this week or next week. Not pleased that I'm paying double to get this done quickly and might have to pay it all AGAIN to get my passport back.