One of our sites experienced a formatting issue after the recent upgrade to Divi 4.0. Our initial investigation failed to identify the solution to the issue, so we reached out to ET. We had to wait around 24 hours for the first response, but from then our experience was excellent. Goran found the issue immediately and in follow-ups suggest solutions and guided our team to exactly where to apply. Really pleased to recommend Divi and the ElegantThemes support team. One request... quicker initial response.