It is already 7 weeks since I placed an international order on their website. I still haven't received my package yet although they charged me on the day I placed the order. I am calling them every other day, they keep on telling me I should receive my package. But the package is lost. The international shipment company has no tracking available and although I wish to have my money back, Rag & Bone doesn't refund me. Service is so poor and inefficient. Do not place any international order, you will lose your money!