After calling 5 times about my website being down and speaking to 5 representatives; I was finally connected to a knowledgeable rep. Luckily I was able to get a representative named Romeo. He followed up 2x and made sure everything was working again. I made sure I left a good word about Romeo with his supervisor. Ive been with registered.com for over 15 years and this experience was my first time interacting with a rep who demonstrated such superb customer service.
Hey Afia,
Thank you for your kind review on Romeo!
DJ
Customer Advocate at Register