I bought my graduation dress and I measured myself and sent the measurements, when the dress was delivered it was a perfect fit and everyone on my graduation wanted to know where I bought my dress from. So far I have made 6 purchases with Jen Jen and I always happy with the colour, size and design. The customs issue does not bother me and it's not the problem for Jen Jen it's the problem from the country where individuals lives and yes I always pay the customs money without any problems. So my advise as long as you get the right measurements you will never go wrong with Jen Jen.