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Very slow shipping and customer service. There are better services out there! Customer service is not able to solve any problems!
I order from USA for about 8 years now and just found Forward.me and they are the best solution to my shipping tackle for years. I used Myus and Shipito for long time but I had so many problems that I was losing money with hidden shipping fees or lost packages... But I recently found Forward.me! You can easily connect them via their chat, (and yes, its real person :) One time, I mixed my address and their customer service, quickly responded to me and found my package. Lastly, thank you Forward.me for your reliable service! I will keep referring your excellent service!
Tip for consumers:
check out their "personal shopper"service! You pay to them (so no worries if US brand doesn't accept credit card) they buy for you and ship to you! it works perfectly!
Thank you for your feedback Ahmad!
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There are some delays that our teams are experiencing due to Covid-19 and the high volume of orders we have received. Our team is working hard to reduce those delays.