Ahmed S.

I wish I have not ordered anything from this store, my story begins with a bike saddle and choosing Australia Post delivery option ($32) that was a promise to deliver my order within a maximum of 10 business days. Today it's 20 business days and the shipment has not arrived, the tracking information shows it is still in transit and hasn't arrived to SYDNEY airport.
The customer service team is helpless and doesn't provide any kind of support, I wish I haven't ordered from this store and I don't know what to do.
My Order number: *******

I've used this site only for one time and it was the last, they are very slow in registering the shipments and in replying to my requests.