ahsan h.

This company is a money making scam. When my front door wasn't opening I searched Google for a local locksmith. There was a phone number on Google with an address an my local area. I called the number and was told someone could be sent out as soon as possible and was told the price is £59 + VAT and a new lock starts at £20+ VAT with no additional labour charges.

When the locksmith arrived he said he would need to change the lock and the gearbox of the door and also the price for labour will be £89+ VAT. He quoted me in total £520. I questioned the ridiculous price and was told this is a special door and you require a special gearbox for a composite door and not an ordinary upvc gearbox. I managed to get the locksmith to agree to the price down to £310. He told me that he only works on contract for All Services 4 u and that they charge whatever they like for their parts.

I checked the prices online and a lock was costing maximum £20 and a gearbox at maximum £60 for a good quality part. In total this would cost no more then £200.

The gearbox he installed was also a standard gearbox for a upvc door. Even on the invoice it states the part as a upvc gearbox.

I checked the local address that they had listed on Google and there is no All Services For U office there, instead it is a dry cleaners shop.

This company is making ridiculous money from people by exploring their inexperience and lack of knowledge of the parts and costs involved involved with work that is being done. They also lie to get you to agree to their work.

The full price I was quoted was given after the locksmith had broken the old lock and taken the handle and mechanisms off the door. Therefore, I had no other choice but to agree with the work as my door would've been insecure had I refused the work at this point.

I have evidence of their lies and dodgy practices and will be getting in touch with the relevant authorities about them.

Please stay away from this company.