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Aiden P.

Contributor Level

Total Points
83

1 Review by Aiden

  • Moderno Collections

1/25/21

Perhaps the worst online shopping experience I've been through. From go they made the process difficult. I ordered one item (a laptop case). Day one to five: no shipping info. I shoot them an email asking about an eta (totally understandable that it's taking a while thanks to rona) and get a "we'll keep you informed" response. Almost two weeks go by from me giving them my money and finally an update: the item you ordered is out of stock. Cool, I gave up two days ago and got the charge reversed by my bank since the customer service reps must be at the very end of a long and convoluted info chain. Save some time and shop elsewhere.

Tip for consumers:
Go elsewhere

Products used:
Never received

Service
Value
Shipping
Returns

Aiden Has Earned 3 Votes

Aiden P.'s review of Moderno Collections earned 3 Very Helpful votes

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