I have Bought a new Modem from them and Some how when it arrived i moved to another location and didnt test after few months i thought of checking it and it didnt even turned on...
Checking with them is no help as they said we cant change... They are not the right place toi buy. I am planning to check with Amazon why they have such vendors who sells faulty equipment on the name of Amazon.
Please avoid woot there are many other better and reliable sellers.
Ajay