AK D.

I had bought a gold bracelet jewelry online from Candere order Number ******* on 26 December 2021. When it arrived on 5 Jan 22, we realised it was small and wanted a return as per policy as it could not be exchanged within the time we required it. Here the problem started - the first time we asked for a return they confirmed it but nothing happened. Realizing that the 15 days return period would get over We again raised a query through email with no response. They keep telling you all sorts of stuff on WhatsApp chat but problem does not get resolved. The customer care number kept getting disconnected. Finally we managed to get through but the pick up and refund is yet to happen.

I bought a brush cutter online from them. The item could not be assembled as the cradle was not properly welded. I tried to speak to customer care but they did not respond. I had to get it rewelded locally. The machine ten stopped working after two days, and I finally had to spend another INR 2500 to replace the carburettor. The machine still gives constant problems and needs frequent repairs. DO NOT BUY these poor quality Chinese machines, go for HONDO 4 STROKE machine from authorised dealers.