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Bookbyte is a thief! Please please stay away from them! I wish I could give them zero stars. They will offer the highest resale amount to lure people into selling back their books! Then they steal it from them. I sold them a brand new textbook worth over $150 I purchased from my college, order number is *******. And they sent me an email saying my book is fake. They are all thieves! You are better off sending your book to textbookrush or chegg. I have had no problems sending to them. Run away from these theives! Oh and when I asked them to provide proof of their evaluation, they did not provide any proof. I sold to a different company recently and they found water damage on one page of my book. They were kind enough to send me a picture showing the page, and they offered to ship my book back to me, or offer a lesser price. Bookbyte does not do this because they are all thieves! Please save yourself the trouble. Find another company to sell to.
Tip for consumers:
avoid this scam!!
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I sent my books to this company without reading reviews. It seemed to good to be true that they...
Thank you for taking the time to write a review. I do understand your frustration not receiving payment for your order so I hope to bring further clarification today.
Upon receiving books, our Buyback team first checks the ISBN on the book to ensure that it's the same as the ISBN on the order. Then they check the condition of the book. When checking the condition of the book, they also check for book authenticity. Our buyback team inspected your book titled "Principles of Marketing, by Kotler, 17th Student Value Edition" and found it to be an inauthentic copy. They are investigating how this item was illegally produced, however we are unable to return the book since it is an inauthentic copy and should not be in circulation. Unfortunately, purchasing a book from a bookstore does not guarantee that the book will be an authentic copy as bookstores receive inventory from various third party sources. We cannot provide the exact details of what was specifically flagged about your book as that could aid in the production of these illegally produced textbooks and bypass our authenticity checks.
I would recommend that you contact the location you ordered this item from and advise them of the issue as they will need to reimburse you for the book. If you have further questions or concerns, please feel free to contact our Customer Service team directly.
Thank you,
Bookbyte