Gigi A.

Please do not "attempt" to buy anything from TrueFacet. They do not have the merchandise they offer on the website. I tried to purchase a Cartier love bracelet they show as available on their website. They charged my credit card for over $10,000 in the first week of May 2023 soon as the order was placed ( not like other companies when the order ships). When I still did not receive it by mid July 2023, they said they will refund me by check. When I said you took payment in the form credit card and I want it refunded on my credit card, they said it was a delay in their accounting dept. They told me it would be better for my to ask my credit card company for a "chargeback". I have all emails to prove this. After they took payment on my credit card they would no longer accept phone calls from me. I had to put a dispute in with my credit card company. I just got my refund back on Sept 18,2023 because they would not respond to my credit card company requests after multiple attempts. Basically, what they did was use my over $10,000 from May to September 2023 for their own use without paying any interest to me or incurring any penalties. After reading this review, if you still decide to make a purchase. You are a fool!