Alan A.

Beware having been a customer for 3 years I have seen a track record of 33% deliveries being late. This is the fault of butcherbox.com, they ship regular UPS ground and not over night or 2 day air. Thus if the UPS driver(S) are having a bad day you food arrives in 3-4 days with not dry ice and the food is all thawed. butcherbox.com does not put a lot of dry ice in the box to accommodate the travel time either. I have bought other perishable food where the packing have approximately 1-2 lbs of dry ice. Not butcherbox.com, they put in about 6 ozs. butcherbox.com will ship a new box or refund,, but the pain is you need to throw away all this food (Or take a chance getting sick). You do know how many times the food has been thawed and refrozen. One more thing, in their website they say if the food arrives above 40 degrees, then throw out, call for replacement. They suggest 40 and under can be refrozen or eaten right away. Its tough to eat 30 lbs of food at one sitting. 40 degrees is above the temperature of freezing. By refreezing, this creates ice crystals on the food thus degrading the quality and long term freezer storage time!

I purchased 1 singel bar height 24" table from this company. Per the website the item was in stock. I received an email 6 hours after the purchase. Miraculously they just sold out right before I made my purchase. They Charged my Credit Card as well. This is not my opinion, this is what customer service stated. I was told I would receive and ETA in 1-2 business days as to when this would ship. 5 business days later and still not ETA. Oh yeah, this product still shows availability on their web store. Per customer service it takes a while to update their website. So we have a few tall yarns with this company. Keep away done buy mystery products.