alan h.

Purchased a wig which turned out to be too small, colour not as described (ash blond not grey as requested). Contacted Tophairwigs and received what appears to be standard wording of"try it on again". Second mail dubious claims of handmade to order, expensive to produce etc. Third response, Send photograph to them of wig, and keep it as a spare if you order another at 20% discount. Fourth response, order another etc etc. All from Lucy.
At no stage was a returns address offered, nor anything other than a mild apology for the inconvenience felt. At no stage has a refund been offered even though it has been requested on all of our emails. I can only say I do not recommend this company or any of the other names it trades as, and I urge you to read their returns policy before parting with a penny.