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Alan V.

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1 Review by Alan

TicketFly

  • TicketFly

“Not helpful costumer service, costing me extra money”
5/30/17

I called in a couple of days ago to get help with an error message I was receiving when trying to purchase some tickets. After extended wait times on hold, very unhelpful and rather unfriendly customer service, and three different "solutions" that offered no actual results, it's safe to say I'm less than satisfied. I've never had a single issue with ticketfly, but the one time I needed some help, it seems as though they couldn't care less about my issues. Also, the event price went up, when I was assured they wouldn't, thanks for taking more money.

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