When I made a mistake and booked at a club that would not issue rain checks (even though it was raining), I was able to call and talk to a service agent who issued a refund to my credit card over the phone after speaking to the club pro. Service beyond the ordinary much appreciated. Otherwise, weekly staring times have come off without a hitch at a substantial discount from the regular posted rate. Just wish there were more courses in our area we could book at this way.