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This simple purchase was complicated due to fact I placed it in the middle of your discount revisions. Attempts to do it on-line would not take my discount code and when I called in to discuss and went through the ordering again your sales agent told me I could get a discount for the code issued for the entire month of January. I said that On-line issued the discount for the entire month and legally they should be bound by this commitment. She put me on hold and went to check on this and came back on line to say the discount is valid and we got the order placed. A time consuming exercise.
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Website is easy to use, and material delivered as described, no falcons but still great
I've really come to rely on you guys. I run a small specialty upholstery shop and need light...
Thanks for the feedback Al! I apologize for the hassle, we were in the process of revamping our rewards system, due to the current market. All issues should be ironed out going forward. We hope this does not defer you from doing any future business with us.