Al E.

Made an order in which3 items were missing.After sending them pictures they just said all the items left the store,the weight is correct like 3 little makeup items had significant weight and the order was packed by 2 people.
So they refuse to refund.
Besides that they are a Trusted Ship meaning you have a guarantee that your order is protected.
Well, Trusted Shops refuses the refund also But only after theism to leave a feedback and only after that they solve the case.
So they push you to leave a good review as if you're gonna get refunded!
After the good review, they refused the refund!
Just shady.
Who can we trust?
Be aware with these 2 entities.