alec t.

Booked a flight from Hong Kong to London ( ref *******) and had to change the dates due to a typing error. Sent emails to Zuji but received NO answer... rang Zuji and had to wait over an hour on the phone.
Explained what was needed and got told by the staff " well that will cost 1700 dollars" to change the dates ( flight still 9 days away)
Asked to cancel the flight... still 1500 dollars fee and told I must wait 16 to 18 weeks for the semi refund.
Needless to say I and the rest of our company will never be using Zuji again
Rebooked on the airline carrier web page and got the flight for 300 dollars cheaper!

Do your self a favor and stay away from these middle men crooks liars and thieves!

Never again will use agoda
Booked a hotel in Hong Kong and had a change of date... rang agoda, and was told "too bad dont call us" rang the hotel in HK and were told " we prefer not to deal with Agoda"
No hotel and bill of 3900. 00 HKD:(
Just another scam!