I have received a tablet with 2 problems on the screen. Some pixels do not work as they should and one pixel does not work at all (always white). Since, I do not want a new tablet, because I can't wait for it considering that it's a present for Christmas, then I have requested a partial refund.
They have told to me to take pictures of the issues and the labels of the tablet and one video. Once done they did the procedure and after 1/2 days, I have received the money. All perfect as it should be. I will continue to buy from banggood.