Alessandro S.

I don't like using apple pay, always very difficult to cancel my membership, especially when I am not used to using it, try asking for help, it's a f**king nightmare.
I signed to scruff and used Apple pay. I deliberately went in straight away to cancel my autoship, as I had previously been SCAMMED into believing it would be simple to cancel, which by the way I did NOT agree to. They just FORCE the customer to sign up to autopay.
My membership does not run out until 3/01/24.
On 14/12/23 $24.99 was STOLEN out of my account. I did NOT give any authority to withdraw any money from my account.
It has taken time and effort to try and recoup $24.99, still no money!
Both Apple & Scruff as far as I am concerned are SCAMMERS.
I keep getting the same BS email from Scruff, it's all Apple's fault.
They make canceling an auto pay so challenging that SRUFF & APPLE hope people just give up, don't notice or don't remember
They could easily give an option at the start for auto pay, yet that make it SO HARD to cancel after or like me I canceled and they still STOLE my money!
You people SCRUFF & APPLE are OUTRAGEOUS you know exactly what you're doing, you have put in place a SCAM that you make look like you are doing us a favour to continue the autoship.
One word to describe my experience with APPLE & SRCUFF is " DISGUSTING"