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Alexander J.

Contributor Level

Total Points
81

1 Review by Alexander

  • Shift.online

5/27/21

We had to wait for nearly 3 hours after the time frame they were supposed to have arrived and in the end they sent only 1 mover instead of the 2 we booked!

To top it off the mover damaged our property and after contacting shift about the damage and partial refund they said this was what was agreed with choosing the other mover so we got 3 stabs.

Honestly after this I wish had rather have done the move myself!

Damage in pictures.

Service
Value
Quality
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Adam B. – Shift.online Rep

Hi Alexander

We are sorry you have suffered such a poor experience with Shift, as a booking agent we rely on the professionalism of the providers on our platform. Unfortunately some providers such as this one have fallen short of our standards. Since your booking we have strengthened our onboarding procedure to ensure only the highest quality providers are allowed on our platform.

Adam
Shift Customer Care

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