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Craig g.

United Kingdom

Contributor Level

Total Points
81

1 Review by Craig

  • Revolut

1/19/24

Avoid using Revolut at all costs!

They advertise as being a crypto friendly bank, but whilst making a small transfer of £2000 to the reputable, well established, crypto exchange Kraken, my account was restricted.

I searched the Internet for a phone number to contact Revolut, and there are no phone numbers available that lead to speaking with a human! So I contacted them via App Support where I spent literally 4 hours being pushed around various departments, communicating with 6 different people, jumping through all kinds of hoops, only to have no resolution at the end of if all! I still have no access to my own money.

Furthermore whilst on App Support with Revolut I received a discerning, assume fraudulent phone call, asking me to transfer all the money I held in my Revolut account to cover a Visa payment that I'd not made!

Revolut's customer service is terrible and I believe the whole company to be a scam.

Tip for consumers:
Genuinely believe Revolut to be fraudulent.

Products used:
Revolut current account

Service
Value
Quality

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