Ordered a dog bed in April received finally in June after multiple emails to them. Return Address on package shows Alabama. Disputed order and asked for refund told they dont do that. Disputed thru PayPal and was told they would give me a refund if i returned the item and paid the shipping costs to China. That would be more than I paid for the piece of crap item. Not to mention the bed wont fit my 30 lb dog. Terrible exoerience. Do not recommend buying from this company.