alexandrap94

Alexandra P.

Contributor Level

Total Points
165

2 Reviews by Alexandra

7/24/21

I was having some trouble with my subscription and reached out to SpotifyCares support. They were absolutely wonderful! When I first reached out I was contemplating maybe switching to another service! I'd been conflicted because I love Spotify but the numbers just weren't adding up on my monthly bills. It was way too much for what I could pay.

Not only did they reach back out to me in record time! But they explained exactly what was occurring with my bills and helped me get back to the right monthly payment. Thank you so much for your kindness and help! Would definitely recommend both Spotify and their support to anyone. Wonderful service!

8/7/20

I've never ever in my life had service this AWFUL. I had ordered a package worth hundreds from them of several items. The shipping company failed to deliver, now that was not Killstars fault. So I contacted them and filed a claim with them for reimbursement of the lost items so that I could receive a refund or just another order of my items, fast forward to a month later. The claim was processed weeks ago. The shipping company had sent the money for the missing package to Killstar and Killstar NEVER got back to me. I CANNOT believe this! This is theft! Not only from me but from the shipping company that reimbursed them! NEVER BUY FROM THIS COMPANY.

Alexandra Has Earned 5 Votes

Alexandra P.'s review of KillStar earned 5 Very Helpful votes

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