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In my first review, I complained that the Shop Your Way program had so many limitations that it was as good as useless. You could only use points on a few useless items on Sears' website.
Today, in addition to those useless items, you can use your points for anything on the website, either sold by Sears or second hand merchants. Best, you can exchange your points for a wide array of gift cards (sorry, Apple is not one of them).
Products used:
Gift cards
Shop Your Way is a scam run by desperate people. While they advertise you can use your points to buy just about anything, that is far from the truth. You can only use your points on items sold directly by Sears or K Mart, not those sol d by third party sellers. From the items available on Sears and K Mart, an incredible number can't be shipped, are not available in your area, or are not in stock (seemingly permanently). It is very frustrating to go through SYW's "catalogue" knowing that about 90% of items are unavailable. It seems like the only items I can choose are nick-nacks found at yard sales, final sale items and crap that makes me nauseate just looking at.
I have no doubt that a consumer would win a law suit against SYW/Sears in no time.
Tip for consumers:
Use your points fast (if you can) before they go out of business.
Just imagine showing up for a job that pays about 25 cents an hour. After working three hours, the manager tells you he has enough people for the job, and you can go home without pay. That's what it's like filling in surveys for Toluna (and other ripoff survey companies). Most of the time, you will spend 15-20 minutes answering questions, only to find out the survey has just reached the number iof desired participants, or that they were looking for a different profile. And of course, you don't get anything for the time spent. If you like working for a wage well below minimum wage, Toluna is for you. Even if you're lucky enough to complete surveys which happens about 1 in 10, the pay is the worse you can get for any job. A complete waste of time and dubious business practice to say the least.
I don't know who they are or who created their application, but it is a total catastrophe! It is supposed to streamline id recognition but simply does not work. After uploading required documents and taking a selfie, the app could not verify my identity. I had to wait 2 hours to do a video call. When the time came, the app told me I needed to upload another document. Another two hours to wait for a video call. I expect another bug when that time comes.
* ID.me attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hello,
We are sorry to hear that you've had a frustrating experience with the identity verification process. We are here to support and help resolve your issue. If you would like our assistance, please send us an email at sj.support@id.me. We hope to hear from you soon!
-IDme Social Response Team
I had no idea about this company but I took a chance after reading reviews. I ordered a quality range hood from Appliances Connection and I am very happy with their service. The item I ordered was a good quality, heavy range hood. It arrived in perfect condition, on time and the shipping was free. It was also the best deal I could find for that hood.
Thank you for taking time to leave us your review, We are honored by your choice to do business with us.
Please add us on Instagram and Facebook to enjoy our most recent collection and promos.
-Appliancesconnection.com
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The best rewards program for saving money, by far, easy to earn points from sears, kmart, or...
Hello Alexis,
Thank you very much for taking the time to share your thoughts.
First of all, I would like to take this opportunity to clarify that we never presented Toluna membership as a job where you can earn the equivalent of a salary. Toluna is on online influencers community where you have the chance to transform the products and services that matter to you and inspire change in real time by sharing your opinions via the surveys we offer. Your input will have a direct impact on companies and how they market, distribute or advertise new products and services to consumers.
However, market research depends a lot on categories and we are dedicated to constantly providing quality data to our clients. As we need to respect the target quotas & requirements while also ensuring the highest possible level of data quality, influencers might not qualify for all the surveys they receive, in which case points are not awarded, because the data is not used.
I'd be delighted to have the opportunity to further discuss your specific personal experience, so I kindly invite you to contact us either by email at support@tolunahelpdesk.zendesk.com, or via the contact form in the app or on the site at https://toluna.com/contactus; using 'Sitejabber review - follow-up' as subject will ensure I will personally address any and all of your concerns.
Hoping you'll give us another chance,
Mary