The do not send new refurbished chairs, they send very old chairs that they can not properly fix. Then when you ask for a refund they give a only a partial refund, they charge you a rental fee. Fraud. Attorney General should get involved in closing them.
Don't shop there, they are con artists. The worst shopping experience in many years, customer service is a disaster, products are a disaster. YOU CAN'T EXCHANGE!
This buyer used our item for longer than the 30 day return period and then expected a full refund after using our item for a long time.