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Avoid buying from PetMeds if at all possible... I HIGHLY recommend sticking with Chewy and more reliable pet supply companies. I ordered my dog's prescription food 11 days ago and it still has not shipped. The chat function on their website is useless. I have now had multiple agents tell me that they "will have someone from our order specialist dept to contact the vendor to see what is going on with the order and tracking." The agent continued to say, "I do know it does take 2 to 3 business days for the vendor to ship out the order." When you order with Chewy you receive your item at your door 2-3 days after you order it.
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I haven't received my product yet, that's the issue!
Alex T.'s review of PetMeds earned 3 Very Helpful votes
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