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Alfonse D.

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1 Review by Alfonse

BlueMountain

  • BlueMountain

“Deceptive cancellation Process”
8/30/21

Note, when you try to cancel the service, it takes you to a page that says "We're sad to see you go". However if you scroll below the bottom of the screen you will find a "Yes I'll stay" "No I'll cancel button." So your sub is not really cancelled. Once you say NO it takes you to another screen where it makes an annual offer to you. You again have to say no to this in order to cancel. I tried cancelling twice and kept getting charged before I realized this. That is an INTENTIONALLY deceptive business practice.

BlueMountain product 0
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