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Alia A.

Contributor Level

Total Points
124

1 Review by Alia

  • Clean Origin

1/31/19

I cannot recommend Clean Origin enough! The whole experience was absolutely incredible. From browsing their website, to their customer service, to their quality, Clean Origin is a wonderful company with incredible product. The following is my entire experience with the company -- sorry for the wordiness, I always opt to include more details than less!

I bought my diamond at the end of August 2018 in somewhat of a rush prior to a trip to Spain. Due to familial circumstances, my fiancé and I decided to get a ring last minute and had about 2 weeks to get a diamond and have the ring set. While doing research and looking into lab created diamonds, I came across Clean Origin's website just to browse and get an idea of what lab created diamonds were like and how much they cost. I had no idea what my fiancé's budget was or if we would even be able to get a ring in time for the trip. While browsing, the chat window popped up asking if I need any help. Since I couldn't find the cut I wanted on the site, I figured I may as well ask to see if an asscher cut was even an option for lab created diamonds knowing that they weren't as popular to begin with. Ronny told me he'd see what they could do and promised to send me some options later that day. Sure enough, later that day Ronny sent over two great options, one of which included a video showing a 360 image of the diamond. After casually showing them to my fiancé, to my surprise, we both agreed that this was the way to go. The next day I called Tony, one of the owners, to learn a little bit more about the company and the diamonds; I was instantly sold. Tony made me feel really comfortable about the company and the whole process. He and his team are clearly very knowledgeable in the industry, bringing decades of experience with them. Knowing that they had a 100 day no questions asked return policy definitely made me feel even more comfortable. I really appreciated his honest opinions, even recommending I buy the cheaper of the two diamonds and advising me to get the ring made through a jeweler since they couldn't provide the best setting for my diamond. After talking to Tony, I immediately gave my fiance the okay to complete the transaction. Since it was a Friday, the diamond wasn't shipped until Monday but Tony overnighted it and we received the diamond on Tuesday. Upon seeing the diamond in person and then set on my ring, I continue to be blown away by how beautiful the diamond is. Even my jeweler, who wasn't too keen on me bringing in my own diamond, was surprised by its beauty and quality. She even tested the diamond and was surprised to see it come back as a real diamond. Since then I have received countless compliments on my diamond, many from total strangers. I have shared my wonderful experience with this company and with choosing a lab created diamond with family and friends, encouraging anyone I can to go this route! I am so happy we made the decision to go with Clean Origin, which saved my fiancé money and got me a bigger diamond all while choosing the more ethical option. If you have any doubts, don't! Can't wait to do business with this company again someday. Although the pics don't do the diamond justice, see pics attached!

Alia Has Earned 24 Votes

Alia A.'s review of Clean Origin earned 24 Very Helpful votes

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