Alim M.

By far the slowest customer service I have ever had. I placed 2 orders in a short time frame which were put under investigation for fraud. They sent me an email asking for me to provide an ID a proof of address and proof of my credit card to which I provided. It has been almost 2 weeks since I have provided them with the information and I have also opened new tickets as well as responded to the current one and I have not received one response or follow up. Another thing to be noted is if anything on the website says it will be shipped within 24 hours they are lying. Be ready to wait 1 month just for your item to be shipped and then another week or so for shipping. Everything about this website is just slow. Another issue with the website is that they will post a coupon code on the front page of the website but they will not specify which products it is applicable to. They also have fully prevented my account from using coupon codes at all and that ticket I have been waiting on a response for a week aswell. If I were you I would go to YesStyle and pay a little bit extra for much better customer service and exponentially faster shipping times. If Stylevana would like to respond to this review with the same copy paste garbage my order numbers are #BWSVXXA******* and #BWSVXXA*******.