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I purchased a 3 prong emerald ring. 2 months later and very little wear, the center stone fell out. Customer service was not very amenable to sending a return postage label, due to this was beyond 30 days. I sent it USPS and now it is lost! I have purchased jewelry in the past but, never had a problem.
Now that I have, I would not be comfortable with the customer service.
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I purchased a blue nile wedding band and everything went well until a few weeks in when it got...
Hi Alisa, we are sorry to hear about your negative experience with Blue Nile. We'd love to assist. Please send an email to pr@bluenile.com so we can help get this sorted out for you.