Alisha M.

Stay away from buying Funko Pops here. They are shady swindlers. I bought a few items here before, but upon my last and final visit, I purchased a glow in the dark chase exclusive Freddy Krueger Funko Pop. Long story short, I went home thinking I purchased a legit item. My past transactions went well so I didn't think to immediately check to see if the item actually glowed. A few days later, I checked and to my horror, the pop and the sticker didn't glow which means it was an utter fake. I tried going back to them to ask for a refund but apparently "all sales are final" and there was nothing they could do. They treated me rudely, and pretended like I didn't even exist once they turned me down for a refund. Nowhere in the store at the time of purchase did it say they didn't accept refunds. I paid $54 for an absolute fake. There is a common version of this Funko Pop and I believe they knowingly put used a common box and item, and put a fake glow in the dark chase sticker. The sticker is supposed to glow as well, and it did not, so I knew it was definitely a fake item. I tried contacting the BBB but they were also unable to solve this issue, and the owner had the audacity to claim that I probably switched the items myself. Rude, and absolutely unacceptable. DO NOT come here for funkos, they probably get their stock from China which produces counterfeits of many funko pops. Fake exclusive stickers are available everywhere on eBay, so I'm sure they just buy fakes and sell them for top dollar. The owner claimed they get their stock from Funko, but the pops that are worth a lot are old and are no longer made. So buying their stock (at least for the rare items) is impossible as these are all vaulted/retired items. TLDR: DO NOT SHOP HERE, EVER. BEWARE.

I signed up, and after signing up a friend told me to use their coupon code. Apparently, you can only load coupons when you first sign up... I deleted my account but couldn't make a new account because my phone was already registered or something. Really terrible app and website. Not user friendly AT ALL. Will never be purchasing anything from this website. Just use eBay instead, it's better anyway.