Sent me an item that doesn't work, and even though I paid for the product they cut me out of the conversation and talked to my landlord whom I paid to make the purchase for me. As it is, the product still doesn't work and a worker named Megan is the one at fault for not dealing with THE ONE AND ONLY CUSTOMER she should have been talking to. I will never buy their products again, as they tried suckering the landlord tospend his own money to send it back FIRST CLASS. Avoid Vapow. All of the reviews on their site are 5 stars because they choose which reviews they post. There is no honest reviews on their site other than the ones they like and chose to post. I dare you to set the reviews from lowest rating first, that is my proof.