allison e.

I couldn't log into Wordpress. Seeking Wordpress assistance, I called Geometric Box thinking I was speaking with Wordpress (search Word Press support and you get those crooks). They asked for my hosting username and password - as my host is also tied into WP I thought I was speaking with the same people and gave them my login. They put me on hold and then came back telling me my WP admin had been deleted and I needed to recreate/decrypt the database. Cost: $140. I started to get suspicious - I know you will say I should never have shared my username/password. Lesson learned. Anyway, hung up and called my hosting company directly. My host solved the problem and no surprise, none of the issues identified by GeometricBox were involved. I immediately changed our password... Now today our email was down. Called our host again and was told there were too many login attempts and the security blocked our site. So, I can presume GeometricBox was trying to get into my site today and cause mischief. These guys are really crooks and should be prosecuted.